STHRM offers a wide range of courses ranging from team development to human relations due diligence.

 

 

 

 

 

 

 

 

 

 

 

STHRM Education and Development

Leadership Development Programs, Sales Training, Customer Service Training

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STHRM Education and Development classes are customized to fit our client's training needs. Classes presented are using multimedia presentations such as web sites, slides, movies, videos, and text. The use of multimedia creates an exciting learning environment and opens communications.

Class length ranges from two to four hours and as long as all day. Fees are based upon the amount of customization, course length, and number of presentations given. An additional charge will be added for print materials, videos, and assessments. Topics include:

Train the Trainer: Poise and Posture in Front of a Group Retaining Good Employees' Group Dynamics Supervisory Skills Sexual Harassment Workplace Violence Diversity and Inclusiveness Effective Communications Preventing Discrimination in the Workplace Team building Team Development Leadership Conflict Resolution Interviewing Skills

HR Due Diligence Assessments Performance Management Coaching and Counseling for Improved Performance Performance Documentation Disciplinary Actions and Rightful Discharge Drug and Alcohol Identification in the Workplace Personal Protective Equipment Hazardous Communication Employment Law Relationship Selling Managing the Sales Process Territory Management Sales Assessment

Sales Training
Many business owners and sales managers believe “sales training doesn’t work.” They view training as an event—often a short-term “quick fix” designed primarily for the moment. But effective training must be a process. It must include application with measurement, feedback, fine-tuning and reinforcement.

Customert Service Training
Methodology directly into your Customer Relationship Management (CRM) system, ensuring that your sales team is applying training strategies to the analysis and development of each and every opportunity, thus maximizing your training investment.